Refunds & Returns Policy for BloggerHopes
At BloggerHopes, we are committed to providing high-quality gym t-shirts for fitness enthusiasts. Your satisfaction is important to us, and we strive to ensure a smooth and hassle-free shopping experience. This Refunds & Returns Policy outlines the conditions and procedures for returns, exchanges, and refunds.
1. Eligibility for Returns
You may be eligible for a return if your purchase meets the following conditions:
- The item must be unused, unwashed, and in its original condition.
- The item must be returned in its original packaging with all tags intact.
- The return request must be initiated within 7 days of receiving the order.
Items that do not meet these conditions will not be eligible for a return or refund.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Items marked as “Final Sale”
- Gift cards
- Custom or personalized orders
3. Return Process
To initiate a return, follow these steps:
- Contact Us: Send an email to mugil0878@gmail.com with your order details, including your name, order number, and reason for the return.
- Approval: Once we receive your return request, we will review it and provide approval along with the return address.
- Shipping the Item: Ship the product to the provided return address. You are responsible for the shipping costs of returning the item unless the product is defective or incorrect.
- Inspection: Once we receive the returned item, we will inspect it to ensure it meets our return conditions.
4. Refund Process
Refunds will be processed under the following conditions:
- Refunds are issued to the original payment method.
- It may take 5-10 business days for the refund to reflect in your account after processing.
- If the return is approved, we will notify you via email.
4.1 Partial Refunds
In certain cases, only partial refunds may be granted, such as:
- Items that are not in their original condition
- Items returned after the 7-day window
5. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, contact us at mugil0878@gmail.com with your order details.
6. Return Shipping Costs
- Customer-Initiated Returns: The customer is responsible for the shipping costs of returning items unless the return is due to a defect or incorrect item.
- Defective or Incorrect Items: In the case of defective or incorrect items, BloggerHopes will cover the return shipping costs.
7. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographs of the product and packaging. We will process a replacement or refund at no additional cost.
8. Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often a processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at mugil0878@gmail.com.
9. Customer Support
If you have any questions or concerns regarding our Refunds & Returns Policy, please reach out to us:
BloggerHopes
Email: mugil0878@gmail.com
Address: Anna Nagar, Chennai – 600040
Thank you for shopping with BloggerHopes. We value your trust and look forward to serving you again!